Site logoShivam Gupta

Professional Experience

Role progression across enterprise Salesforce delivery, architecture, consulting, and platform engineering.

Persistent logo

Persistent Systems Inc

Project Lead / Salesforce Solution Architect
May 2021 - Present · Salt Lake City / USA

Current scope

  • Architecture direction for enterprise Salesforce delivery programs
  • Requirement shaping, estimation, and implementation planning
  • Support for fintech and cross-functional delivery teams
Accenture logo

Accenture

Senior Salesforce Developer
Sep 2019 - May 2021 · Hyderabad / India

Delivery focus

  • Health Cloud implementation work using Aura, LWC, Apex, and integrations
  • Patient engagement and workflow delivery in healthcare use cases
  • Platform solutions where process accuracy and trust were critical
Infosys logo

Infosys

System Engineer / Technology Analyst
Dec 2015 - Sep 2019 · India

Implementation history

  • Built Apex, Aura, and test assets across multiple release cycles
  • Worked on case management, assignment logic, Email-to-Case, and web-to-case
  • Supported consistent enterprise delivery across service-heavy implementations